Suitable for
Age 8+
Accompanied by an adult*
Meet Koala Creek’s fascinating collection of marvellous marsupials. You’ll visit Koala Creek before the park is open to the public and go behind the scenes with our keepers who will offer lots of exciting information and knowledge about these amazing animals.
You’ll go inside the koalas’ enclosure for an unrivalled experience; imagine the photo ops with England’s only koalas!
You'll also be introduced to Ellie the hairy-nosed wombat.
There is no touching or feeding of the koalas during this experience.
Your experience may be shared with other VIP guests up to a maximum of two people.
Suitable for guests aged eight years and over. Children up to, and including, the age of 15 must be accompanied by an adult who is also participating in the VIP Experience.
Our VIP Experiences are a once in a lifetime opportunity and are designed to give you the best behind-the-scenes access, and interaction with our residents.
Ideal as an unforgettable birthday gift, a treat for yourself or an activity for a special group get together! For an extra special treat, why not add an exclusive VIP goody bag to collect on the day.
Regrettably, some people will be unable to take part in some experiences including individuals with relevant phobias, known allergies, pregnant people and those who are immunocompromised. While every effort is made to accommodate people with disabilities, wheelchair access is not always available due to heritage elements of the site or the terrain in which the experience takes place.
Most of our experiences require a certain level of physical activity. If you wish to book an experience and you or the person you care for has accessibility needs, please contact us first so we can ensure the best fit to meet your needs. Where an experience is possible, an essential companion accredited via an Access Card is welcome to attend for support but will not take part in the experience. If an essential companion would like to take part, a ticket must be purchased.
If you have any specific medical needs or an allergy, please contact us prior to booking.
Most of our experiences have a minimum age requirement. Please adhere to these. Participating children up to, and including, the age of 15 must be accompanied by an adult who also has a VIP booking.
Some of our experiences take place early in the morning; please ensure you have considered time for arrival, parking, comfort breaks and getting to your Meeting Point in your planning. You must arrive at your Meeting Point at least 15 minutes in advance of your experience time.
If you have a VIP Gift Voucher and would like to book the date of your experience, this can be done online or via our team on 01985 844400.
Your VIP Gift Voucher is valid for 12 months from the date of purchase and your experience must be taken within this period. Please note some of our experiences are in high demand and require weeks or months advanced booking. Please allow at least 12 weeks’ notice when booking your day. In some instances, this may be longer.
If we are unable to accommodate your experience within your validity period, alternative options will be given.
Once your experience has been booked, it cannot be rescheduled unless under exceptional circumstances and this is at Longleat’s discretion.